MyCareChoices™ – Your telehealth 2nd Opinion is a digital healthcare platform that provides patients with fast, reliable second opinions and conservative therapy options from world-class medical specialists.

The MyCareChoices™ – Your telehealth 2nd Opinion solution is powered by MRIoA (Medical Review Institute of America), the industry-leading medical review company in the U.S., with the largest, most extensive network, UR licensing in all states that require it and one of the best turnaround times (TATs) in the industry.

Members Love the program. Testimonials direct from the members:

  • Overall Program: “Thank you for the great work you are doing, it is very much appreciated!”
  • Educational Videos: “Excellent, loved the videos and the were super informative!”
  • How would you rate the Overall MCC experience (1-5)? Member gave the program a 5. “A very prudent program that everyone should go through before a surgery. Program is a great idea from my health plan to ensure the right care is taking place.”

700

PHYSICIAN AND ALLIED HEALTH REVIEWERS

150

SPECIALTIES

35

MDs/DOs ON STAFF

20

INTERNAL SPECIALISTS

40

NURSES ON STAFF

60

PHARMACISTS ON STAFF

Physician

Licensure

IN ALL
50 STATES

TO SEE A LIST OF THE PRESTIGIOUS UNIVERSITIES WHERE OUR MEDICAL PROFESSIONALS HAVE STUDIED AND PRACTICED:

MRIoA has always been my first choice for peer reviews, UCR assistance, and plan language interpretation regarding clinical. The reviews are easily understood, and the clinicians always answer all questions that are posed for review.

- Supervisor at a Nationwide TPA

I have always had a great experience with MRIoA. The staff members are the experts in their positions. Absolutely one of the best companies for communication and problem solving and correcting/clarifying outcomes. Always receive updates and the staff is wonderful to work with.

- Case Manager at a Medical Management Organization

Management is responsible for employee attitudes. Your employees have been nothing but professional, friendly, and always aim to respond to my questions in a timely manner. I appreciate that every bit as much as I appreciate the quality of the reviews. Kudos to management and kudos to staff.

- Claims Specialist at an Insurance Provider

Your staff is extremely easy to work with, gracious, follows up appropriately, and responds quickly. It's wonderful to work with your company in an age where customer service is dead/dying! I have always been a strong advocate of excellent CS, so it's great to see elsewhere! I'm very happy with the review process and format in which the review is provided.

- Claims Manager at an Insurance Benefit Administration Company

Positive attitude, turnaround time and completeness of reviews. I truly appreciate our relationship with your company. I have been very impressed with overall responsiveness and the ability to develop unique solutions for customers without a great deal of hassle for the customer.

- Director of Medical Management at a Non-profit Health System
Videos
03/14/2023

MyCareChoices™ – Your 2nd Opinion Patient/Member Experience Video

Watch the short video to gain an understanding of how easy to access the patient/member portal and clinical educational materials.
News
02/22/2023

Medical Review Institute of America (MRIoA) Sponsors AMCP 2023

February 22, 2023  Medical Review Institute of America (MRIoA) is excited to sponsor AMCP 2023. Stop by  MRIoA’s booth #2022 to talk about how our independent clinical reviews can increase…
Webinars
02/14/2023

What’s on the Healthcare Agenda for the 118th Congress?

Medical Review Institute of America (MRIoA) will hold an exclusive discussion of what healthcare organizations can expect over the next two years