Medical Review Institute of America (MRIoA) delivers technology-enabled review services that increase member satisfaction, decrease the costs of overutilization, provide benchmarking analytics and empower members by offering them alternative choices through patient-focused virtual second opinion services.
WHAT OUR CLIENTS SAY
“Turned around a continued stay review in a “New York minute”, for which the team and the VP & CMO is extremely grateful. MRIoA team goes the extra mile for the benefit of their members and it is greatly appreciated.”Chief Medical OfficerMID-WEST BLUE CROSS BLUE SHIELD PLAN
“We want to thank MRIoA for stepping in and taking on volume and rather quickly while also providing the up most quality. It has really helped alleviate the strain on our MD’s.”Chief Medical OfficerNATIONAL LEADING DIVERSIFIED HEALTHCARE BENEFITS COMPANY
“Thank you MRIoA for helping our company getting up and running while we are growing fast and needed a reliable partner like yourself. MRIoA is always there to assist with any needs we have and has been a great resource to our organization.”Chief Medical OfficerNEWLY FOUNDED HEALTH PLAN
“I have always had a great experience with MRIoA. The staff members are the experts in their positions. Absolutely one of the best companies for communication and problem solving and correcting/clarifying outcomes. Always receive updates and the staff is wonderful to work with.”- Case Manager at a Medical Management Organization
“Management is responsible for employee attitudes. Your employees have been nothing but professional, friendly, and always aim to respond to my questions in a timely manner. I appreciate that every bit as much as I appreciate the quality of the reviews. Kudos to management and kudos to staff.”- Claims Specialist at an Insurance Provider
“Your staff is extremely easy to work with, gracious, follows up appropriately, and responds quickly. It's wonderful to work with your company in an age where customer service is dead/dying! I have always been a strong advocate of excellent CS, so it's great to see elsewhere! I'm very happy with the review process and format in which the review is provided.”- Claims Manager at an Insurance Benefit Administration Company
“Positive attitude, turnaround time and completeness of reviews. I truly appreciate our relationship with your company. I have been very impressed with overall responsiveness and the ability to develop unique solutions for customers without a great deal of hassle for the customer.”- Director of Medical Management at a Non-profit Health System
“MRIoA has always been my first choice for peer reviews, UCR assistance, and plan language interpretation regarding clinical. The reviews are easily understood, and the clinicians always answer all questions that are posed for review.”- Supervisor at a Nationwide TPA
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As an industry leader in clinical review services based on evidence-based medicine, part of our mission is to provide our clients and the larger medical community with educational resources on technology, procedures, compliance and other healthcare topics. You can explore our webinars, articles and resources here.