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MRIoA Forecasts Trends In Patient Experience In Upcoming Webinar

SALT LAKE CITY, UT (August 7, 2020) – Medical Review Institute of America (MRIoA), an industry leader in providing external review resources for health plans, third party administrators, and pharmacy and specialty benefit managers, will forecast trends in member/patient experiences in its August 19, 2020 webinar, Empowering Better Healthcare Choices. The webinar begins at 1:00pm EST.

MRIoA has proven that simplified access for patients to second opinions by prominent MD specialists can improve the member/patient experience and reduce costs. With these innovative new strategies for managing second opinions, prior authorizations and appeals, healthcare stakeholders are able move to a new level in the care process.

During the webinar, participants will learn:

  • How to increase member satisfaction through virtual access 2nd opinions delivered within 24-48 hours turnaround times
  • How to create a 3:1 ROI within the first 12 months
  • How to simplify the process through analytics and reduce prior authorizations and appeals for complex procedures

MRIoA’s webinar format includes a 30-minute presentation and a 15-minute Q&A session with MRIoA experts Ron Sullivan, CEO; Bob O’Brien, Best Care Business Unit Executive; and Rodney Musselman, MD, Executive Medical Director UM Solutions. Interested parties can register for the webinar directly or contact MRIoA at, 1.800.654.2422 for further information.

About Medical Review Institute of America
Medical Review Institute of America (MRIoA) is the market-leading, technology-enabled Utilization Management (UM) and alternative care solutions company—touching over 100M lives. MRIoA partners with payers, PBMs, TPAs and self-insured employers to alleviate common strains in the UM process. MRIoA has a proven track record for perfecting the utilization review process by offering nurse, medical director, and pharmacist review solutions.

For media inquiries, please contact:
Dawn Maloney
Vice President, Marketing, MRIoA